All Systems Operational

Products - Voice Operational
90 days ago
99.98 % uptime
Today
Cloud Office UC Operational
90 days ago
99.89 % uptime
Today
CloudPBX Operational
90 days ago
99.91 % uptime
Today
SIP2.0 - Voice Operational
90 days ago
100.0 % uptime
Today
Vocus SIP Operational
90 days ago
100.0 % uptime
Today
Engin SIP Operational
90 days ago
100.0 % uptime
Today
Inbound 13 1300 1800 Operational
90 days ago
100.0 % uptime
Today
Optus Voice Operational
90 days ago
100.0 % uptime
Today
AAPT Voice Operational
90 days ago
100.0 % uptime
Today
Telstra Voice Operational
90 days ago
100.0 % uptime
Today
Optus Mobile & Mobile Broadband Operational
90 days ago
100.0 % uptime
Today
Products - Data Operational
90 days ago
100.0 % uptime
Today
NBN Operational
90 days ago
100.0 % uptime
Today
Optus Ethernet & Fibre Operational
90 days ago
100.0 % uptime
Today
Telstra Ethernet & Fibre Operational
90 days ago
100.0 % uptime
Today
AAPT/TPG Ethernet & Fibre Operational
90 days ago
100.0 % uptime
Today
Vocus Ethernet & Fibre Operational
90 days ago
100.0 % uptime
Today
Swoop Fixed Wireless Operational
90 days ago
100.0 % uptime
Today
NGN Network Operational
90 days ago
100.0 % uptime
Today
Virtual Machines Operational
90 days ago
100.0 % uptime
Today
Managed Firewall Operational
90 days ago
100.0 % uptime
Today
Product - Mobile & Mobile Broadband Operational
90 days ago
100.0 % uptime
Today
Optus 3G/4G/5G Mobile & Mobile Broadband Operational
90 days ago
100.0 % uptime
Today
Core Systems Operational
90 days ago
100.0 % uptime
Today
Contact Centre Operational
90 days ago
100.0 % uptime
Today
AWS - CINDY & Associated Systems Operational
90 days ago
100.0 % uptime
Today
Confluence Operational
90 days ago
100.0 % uptime
Today
Office 365 Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Servicely Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 25, 2026

No incidents reported today.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026
Completed - The scheduled maintenance has been completed.
Apr 17, 04:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 01:00 AEST
Scheduled - We will be undergoing planned maintenance activity at the below NBN POIs.
The expected outage is up to 20 mins during the outage window.

POI's affected
Weribee VIC
Campbelltown NSW
Windsor NSW

Apr 14, 09:51 AEST
Apr 16, 2026
Completed - The scheduled maintenance has been completed.
Apr 16, 21:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 20:00 AEST
Scheduled - Our 1300/1800 Platform provider is performing scheduled infrastructure maintenance.

Please note, this work is a hazard only.
No outage is anticipated and all steps have been taken to minimise risk and any potential impact.

Outbound SMS
AU 1800 Phone Number
AU 1300 Phone Number
AU 13 Phone Number

Apr 14, 09:53 AEST
Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026
Completed - The scheduled maintenance has been completed.
Apr 13, 23:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 21:00 AEST
Scheduled - We will be undergoing a Planned Migration of the BTB Corporate Firewall tonight.
Outage expected is up to 2 hours.

No Product infrastructure will be affected, this affects BTB Corporate systems, AWS (CINDY/Applications) and External VPN users.

Apr 13, 10:44 AEST
Apr 12, 2026

No incidents reported.

Apr 11, 2026
Completed - The scheduled maintenance has been completed.
Apr 11, 21:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 20:00 AEST
Scheduled - We will be undergoing planned maintenance of the Cloud Office UC Firewalls in Sydney and Melbourne.
This is a Hazard Notification only, no outage is expected.

Apr 10, 16:51 AEST