All Systems Operational

Products - Voice Operational
90 days ago
99.86 % uptime
Today
Cloud Office UC Operational
90 days ago
98.66 % uptime
Today
CloudPBX Operational
90 days ago
100.0 % uptime
Today
SIP2.0 - Voice Operational
90 days ago
100.0 % uptime
Today
Vocus SIP Operational
90 days ago
100.0 % uptime
Today
Engin SIP Operational
90 days ago
100.0 % uptime
Today
Inbound 13 1300 1800 Operational
90 days ago
100.0 % uptime
Today
Optus Voice Operational
90 days ago
100.0 % uptime
Today
AAPT Voice Operational
90 days ago
100.0 % uptime
Today
Telstra Voice Operational
90 days ago
100.0 % uptime
Today
Optus Mobile & Mobile Broadband Operational
90 days ago
100.0 % uptime
Today
Products - Data Operational
90 days ago
100.0 % uptime
Today
NBN Operational
90 days ago
100.0 % uptime
Today
Optus Ethernet & Fibre Operational
90 days ago
100.0 % uptime
Today
Telstra Ethernet & Fibre Operational
90 days ago
100.0 % uptime
Today
AAPT/TPG Ethernet & Fibre Operational
90 days ago
100.0 % uptime
Today
Vocus Ethernet & Fibre Operational
90 days ago
100.0 % uptime
Today
Swoop Fixed Wireless Operational
90 days ago
100.0 % uptime
Today
NGN Network Operational
90 days ago
100.0 % uptime
Today
Virtual Machines Operational
90 days ago
100.0 % uptime
Today
Managed Firewall Operational
90 days ago
100.0 % uptime
Today
Product - Mobile & Mobile Broadband Operational
90 days ago
100.0 % uptime
Today
Optus 3G/4G/5G Mobile & Mobile Broadband Operational
90 days ago
100.0 % uptime
Today
Core Systems Operational
90 days ago
99.99 % uptime
Today
Contact Centre Operational
90 days ago
100.0 % uptime
Today
AWS - CINDY & Associated Systems Operational
90 days ago
99.99 % uptime
Today
Confluence Operational
90 days ago
99.94 % uptime
Today
Office 365 Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Servicely Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 22, 2026

No incidents reported today.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

Resolved - Issue has been resolved and related to an SSL update conducted over the weekend affecting upstream APIs.
Aug 17, 10:48 AEST
Investigating - CINDY2 and CINDYAPi's are currently down, and are being investigated as a matter of priority.
Aug 17, 10:37 AEST

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

Completed - The scheduled maintenance has been completed.
Aug 10, 22:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 22:00 AEST
Scheduled - We will be performance preventative maintenance on the Cloud Office UC Platform in Melbourne.

This is a hazard notification only as the Melbourne instance is the secondary instance, no customer impact is expected during the outage window.

Expected outage is 30 mins within the outage window.

Aug 10, 13:31 AEST

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.